Contact

We're here to help

Questions about a template, your credits, a redemption code, or licensing? Email us and we'll get back to you, usually within one business day.

Support email (primary): support@qeenva.com

Backup email: shiyubai2026@outlook.com — if you don't hear back, reach us here.

Common requests

• Download or code issues — include the email you used and your redemption code.
• Editing help — tell us the template name and which app you're using (PowerPoint, Keynote or Google Slides).
• Licensing & teams — see the license, or ask us about multi-seat use.